Privacy Policy
1. Introduction
Welcome to Wehost/ www.portalwehost.com.br. This Privacy Policy describes how we collect, use, store, share, and protect your personal data when you visit or interact with our website. We value your privacy and are committed to protecting your data in accordance with the General Data Protection Law (LGPD) in Brazil, the General Data Protection Regulation (GDPR) in the European Union, and other applicable data protection laws in other jurisdictions.
2. Information Gathering
2.1 Information Provided by You
We collect personal data that you provide directly to us when you interact with our website, such as:
Full name
Email address
Phone number
Billing information and delivery address
Payment information (credit card, PIX, or other payment methods)
Information submitted through forms, questionnaires, or direct interactions with us.
2.2 Information Collected Automatically
When you access our website, we automatically collect certain information, including:
IP address
Device and browser type
Approximate geolocation data
Pages visited and time spent on each page.
Data on interactions with ads and content on the website.
Cookies and similar tracking technologies.
This information is used to improve the user experience and optimize website navigation.
3. Use of Information
We use the information collected for different purposes, as permitted by law:
To process transactions, deliver purchased products and services, and provide customer support.
To improve your experience on the site and provide personalized content, including advertising and digital marketing.
To send marketing emails, updates, and promotional offers (with prior consent).
To conduct market research and analysis.
To improve our products, services, and website usability.
To fulfill our legal and regulatory obligations.
To protect our rights, safety, and property, and the rights of our users.
4. Information Sharing
We share your personal information only as described below:
With service providers and partners: We share information with suppliers who provide services on our behalf, such as payment processors, e-commerce platforms, hosting providers, data analytics companies, and marketing services.
In accordance with the law: We may disclose personal information if required by law, regulation, or in response to a valid legal request (such as a subpoena).
With your consent: When you give us permission to share your information for a specific purpose.
In mergers or acquisitions: In the event of a merger, acquisition, or sale of assets, your data may be transferred, but we will notify you of such changes.
5. International Data Transfer
If your personal data is transferred outside your country of origin, we ensure that such transfers comply with applicable data protection laws. We implement appropriate security measures to protect your information, such as contracts with standard data protection clauses required by international regulations.
6. Data Subject Rights
According to the LGPD, GDPR, and other applicable legislation, you have the following rights:
Right of access: You can request details about the personal data we hold about you.
Right of rectification: You can request the correction of incorrect or incomplete information.
Right to erasure: In certain circumstances, you can request that your personal data be deleted.
Right to restriction of processing: You can request the restriction of the processing of your data in certain situations.
Right to data portability: You can request that your data be transferred to another data controller.
Right to withdraw consent: When data processing is based on consent, you can withdraw it at any time.
Right to object: You may object to the processing of your data for direct marketing purposes or for legitimate interests.
To exercise any of these rights, please contact us via email at contato@portalwehost.com.br.
7. Information Security
We have adopted appropriate technical and organizational security measures to protect personal data against loss, misuse, unauthorized access, disclosure, alteration, and destruction. However, no security system is infallible, and we cannot guarantee the complete protection of data. In the event of a data breach, we will notify the competent authorities and data subjects as required by law.
8. Data Retention
We will retain your personal information only for as long as necessary to fulfill the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law. After this period ends, your data will be securely deleted or anonymized.
9. Cookies and Tracking Technologies
We use cookies and other tracking technologies to collect information about how you browse the site and interact with our services. This allows us to personalize your experience, provide relevant content, and measure the effectiveness of our marketing campaigns.
You can manage your cookie preferences directly in your browser settings. However, disabling cookies may affect the functionality of the website.
9.1 Types of Cookies We Use
Strictly necessary cookies: These cookies are essential for the website to function.
Performance cookies: These help us collect information about how visitors use our website.
Functionality cookies: These allow the website to remember your choices in order to improve your experience.
Advertising cookies: Used to deliver relevant ads based on your interests.
10. Paid Traffic and Targeted Advertising
We use paid traffic as part of our marketing strategies, which may include advertising campaigns on platforms such as Google Ads, Facebook Ads, Instagram Ads, and others. As part of these campaigns, we collect and use data about your browsing behavior and interaction with our ads to offer personalized and relevant content.
10.1 Collection and Use of Data for Paid Traffic
When you interact with our ads on third-party platforms, those platforms may provide us with information such as:
Ad views.
Clicks on ads.
Conversion data (for example, whether you completed a purchase or signed up for our newsletter after clicking on an ad).
Information about the devices you use, such as device type, operating system, and browser.
Approximate geolocation information.
We use this data to measure the effectiveness of our paid traffic campaigns, optimize our ads, and ensure you receive more relevant ads based on your interests.
10.2 Personalized Ads and Remarketing
We use remarketing techniques to display personalized ads based on your previous visits to our website. These remarketing campaigns may be displayed on other platforms or websites you visit. To do this, we may use third-party cookies and similar technologies that track your browsing on our website and others.
You can control your personalized ad preferences in the privacy settings of the platforms where we display our ads (e.g., Google, Facebook), or choose to disable personalized ads directly in your browser or device.